Returns & Exchanges

We want you to love your skin, but if a product isn't a perfect fit, we offer a 30-day return policy for all Cardon orders. Simply reach out to our team to initiate a return or exchange for an alternative formula.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location; ensure the items are securely packed to prevent damage during transit.

4

Receive Your Refund

After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing